Customer Area

Resources for existing NBDS customers.

From this page existing customers can get support and download the latest updates for Mars and Venus.

Upgrade to Mars 8!

All existing Mars 6 and Mars 7 customers are entitled to a free upgrade to the browser-based Mars 8 platform. Please use this link to contact your support representative for details.

Support Case

You can use this link to open a support case with NBDS. Please include a description of the issue, the steps you took to get there, and any screen shots that would help us recreate the issue.

Remote Support

Use this link to download the NBDS Remote Support Agent.

Get the latest product updates

Download and install the latest version of your software product.

  • For Version 6 customers:
  • Mars 6.5 Latest Update
  • Mars 6.5 SQL DB update
  • For Version 7 Mars and Buyer's Desktop customers:
  • Mars 7 update - Version 7.3.2104.2
  • For Venus 3 customers:
  • Venus 3 is no longer supported. Please contact NBDS for a free upgrade to Venus 4
  • For Mars 8/Venus 4 customers:
  • Your local administrator can download the latest updates directly from the Admin menu

Contact Us

Please contact us at the links below if you have any issues.